KVTTicketsPassenger control

Passenger control

Here you will find information on passenger control, fines, procedures for fine imposing, how and where to pay them, and how to avoid them.

Passenger inspectors check that passengers have valid tickets and, if the passenger has a discount ticket, documents proving his right to the discount.

For a Passenger who does not have a valid ticket, the Controller draws up an administrative offence (lt. AN) protocol, which imposes a fine.

    • Passenger inspectors wear special uniforms and carry electronic ticket scanners;
    • Has an Inspector’s Certificate and an Identification Card (ID).
    • Passenger control is entitled to:
      • Check passenger’ tickets;
      • Check documents proving the the right to a transport benefit;
      • To confiscate amended or false documents (certificates);
      • Pick up a paper ticket purchased from the driver that does not match the route number or ticket value;
      • To set down a passenger from a transport vehicle and draw up an administrative offence protocol;
      • To present the passenger who does not provide an identity document to the nearest police headquarter to determine it and then write an administrative offence protocol.
  • The passenger must have and submit to the inspectors:

    • a valid ticket tagged on in the vehicle (cash receipts do not apply);
    • if the passenger use a discount for transport services, he must present a valid original proof document (a copy is not applicable).
  • The passenger himself is responsible for paying for the trip. If a passenger fails to submit a valid ticket or other documents to control, he must be filed with an administrative offence protocol and imposed with fine.

    The fines are determined by the Republic of Lithuanian Code of Administrative Offences (hereinafter – ANK). ANK article No. 446 foresees the following fines:

    • Traveling without a ticket or purchasing a benefit ticket without the right to the transport benefit imposes a fine of 16 to 30 EUR (Article 446 (4) ANK);
    • Carrying children of age from 7 year old up to 14 years old without a ticket or children of age from 14 years old up to 16 years old travelling alone without a ticket are imposed with fine to parents or authorized carers (care responsibilities) from 12 to 24 EUR (Article 446 (3) ANK);
    • Travelling with the discounted ticket but without the proof documents of the right to receive transport benefits imposes a fine of 10 to 14 EUR (Article 446 (2) ANK);
    • Carrying of unpaid baggage imposes a fine of 10 to 12 EUR (Article 446 (1) ANK).

    If the Passenger Control has filed an administrative offence (AN) with an administrative order, i.e. a proposal to pay a fine by the specified date *, you can pay a fine:

    • Terminals of Perlas;
    • Departments of Lietuvos Paštas;
    • If paying online, make sure to enter the AN-protocol identification code ROIK to the section of Unikalus numeris.

    * If you have not paid the penalty before the date specified in the administrative order, the administrative order will be considered invalid and the AN protocol will be sent to the court or other authority whose officer is authorized to process your AN protocol case out of court.

    If the passenger control has written you an administrative offence record (without an administrative order), your case will be dealt with at the time and the day indicated in the protocol at the customer service center Mano Kaunas (address Statybininkų g. 3 (entrance from S. Žukauskas g.), bus stop Mano Kaunas.

    Working hours:

    • Mon-Fri, 8 am – 6 pm
  • Penalties of travelling without a ticket are paid directly to the budget account of the State Tax Inspectorate (hereinafter – the State Tax Inspectorate).

    When paying the fine to the VMI account, specify:

    • Payment code 1001;
    • Offence identification code ROIK;
    • Personal code.

    When paying online, check that you have filled in the payment order properly and that the bank has not refunded the penalty fee back to your account.

    If the payer has other debts, the fine will be credited to the VMI account first to cover older debts, and the transport fine will not be covered. So, we advise you to make sure you have no other debts.

    • When you board the bus through the front door, make sure to tag the ticket properly and look what is displayed on the card reader screen – make sure you really paid for the ride;
    • After purchasing a paper ticket from the driver, make sure to check that you have received the ticket you requested;
    • If you are using a transport benefit, you must always have a valid original of the document proving your right to the discount with you;
    • If you are not sure if the ticket was tagged properly, touch the card on another card reader. It will show whether you have a valid ticket. If the ticket has been tagged, the card reader will not charge for the second time.

    To make your trip cheaper and simpler, we recommend you to purchase a Kaunas card.

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